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Order/Contact
Orders can be placed on the Scratchers Website which is secured by
If you require assistance or have a general inquiry, please email
info@beautifulscratchers.com
An invoice with your order will be emailed after you have completed
your transaction.
Once electronic payment has been received your order will be packaged
within three business days and sent via
Items are shipped from Canada or the United States. Please be aware of
any shipping exceptions for your district as there may be additional duties or other provincial/state/federal expenses. By using this website site you agree to all terms stated within the domain (including subdomains) Purchases and Ordering:
Payment and PayPal or Google Checkout:
Shipping: 1. Orders will be processed typically within 1 to 3 business day. 2. Shipping times are variable and are contingent on the post office. 3. Shipping is provided by Canada Post or the United States Postal Service (USPS), unless otherwise stated. 4. Requests for alternative shipping providers may be arranged by contacting Scratchers at 5. Rush orders are available, along with overnight delivery; once again, please contact info@beautifulscratchers.com to arrange your order. 6. The buyer is responsible for all duties, fees, taxes or other miscellaneous expenses that may be present. All buyers are encouraged to contact their local authorities for details on any additional fees that may be present. 7.
Any tracking numbers are provided are not in “real
time” status indicators and may take up to two business days to update Cancelling an Order or Order Modification: 1. Cancellation or modification of an order can occur by contacting info@beautifulscratchers.com 2. Once an order is placed, it can only be cancelled or modified prior to shipping. 3. There is no fee for cancelling an order or modifying an order prior to shipping. 4. If the order has already been shipped, please see refund and exchanges for further details. 5. BeautifulScratchers.com has right to cancel any full or partial order and will provide a refund of the cancelled items Refunds and Exchanges: 1. All orders with an item value over $25 can be returned for a refunded within 7 days of receiving the package. Please contact info@beautifulscratchers.com prior to sending back your package. 2. For exchanges, the item(s) must be received first prior to the new item being sent out. 3. All returned items must not have been used and in resalable condition. 4. It is the sole discretion of the seller whether the item is returned in resalable condition and whether returned/exchanged items received will be subject to a 25% restocking fee. 5.
The buyer is responsible for return fees, levies,
duties, or other miscellaneous expenses.
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Copyright © 2009-2010 Scratchers. Site Map.
Comments? Questions?
Go to info@beautifulscratchers.com